Warranty

This warranty extends to the original purchaser, and is not transferable whether to heirs, subsequent owners, or otherwise. No affirmation of LEFTON, by words or action, other than as set forth herein shall constitute a warranty.

If you believe that you have a warranty claim, contact us by sending an email to customer@dowlerhome.com.

 

Bathtub: 2-year Limited Warranty

Toilet: 1-year Limited Warranty

Kitchen Faucet: 1-year Limited Warranty

Bathroom Faucet: 5-year Limited Warranty

Shower System: 5-year Limited Warranty

 

DOWLER warrants the products sold by DOWLER shall be free from defects in material, workmanship and function under Normal Use on the warranty period outlined in Warranty Terms from the original date of purchase. "Normal Use" means in strict accordance with the installation, operation and maintenance manual.

If any of the warranted Products are found by DOWLER to be defective in normal residential use, such Products will, at DOWLER's option, be replaced, repaired or made appropriate adjustment at DOWLER's cost. The parties hereto expressly agree that Original Purchaser's sole and exclusive remedy against DOWLER shall be on the repair, replacement or refund of defective products as provided herein. This warranty does not cover labor or other costs or expenses to remove or install any defective, repaired or replaced product. In no event shall the liability of DOWLER exceed the purchase price of the product.

This limited warranty DOES NOT cover any loss and/or damage due to:

• Improper installation, maintenance and Using abrasive cleaners such as powders, bleach, ammonia, alcohol, or chlorine, or steel wool, or wire brushes, as these will damage and wear down the finish. Significant product exposure to chemicals, harsh cleaners and harsh outdoor environment will void any and all warranties on finishes and material.

• Modification (including but not limited to use of unauthorized parts or attachments), or adjustment or repair. This warranty only applies when all components have been provided by DOWLER. Substituting another manufacturer's product and/or components will render the warranty completely void.

• Normal wear and tear from daily use. For example, gloss reduction, scratching, staining and alkaline etching of finishes over time, due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear.